Currently we're exclusively sold on our website.

You can easily create your own account by entering your email address and providing a password.

If you forgot your password, just click “forgot password” under “my account” and you will automatically receive an email to reset the password. 

Orders can be placed on our website 24/7. Browse our items and click “add to cart” when you are ready to purchase. Once you are finished adding the item(s), click on the cart symbol at the top right and then checkout. You will fill out the necessary information requested and then click the place order button. You can always save your shipping and billing information along with your credit card to speed up the checkout process in the future. Once your order is placed, you will receive an email confirmation. An additional email will be sent when the order ships with tracking information. 

Once an order is placed, we are unable to cancel or modify it. Please reach out to customer service if you have any concerns. 

You can reach us via email at info@nuyrk.com. Please note we may be delayed to respond during the Holidays. 

We make an effort to fulfill your entire order, but there may be a rare occasion we need to cancel one or more items. If we are unable to fulfill your entire order, you will be notified via email of the out of stock merchandise. You will not be charged for unshipped item(s). 

Unfortunately not, you will need to place an entire new order for anything you wish to purchase. 

You would need to contact your bank or credit card company for more information. It could be that your billing address is not matching with your credit card or you entered the information incorrectly. 

If you credit card is not approved, your bank will automatically deduct the money from your available balance although it is not actually taken from your account until we dispatch the order. If we do not dispatch the order, we do not charge you and the money will be automatically put back into your account. This can take 3-5 business days. 

We accept Apple Pay, Google Pay, VISA, MASTERCARD, DISCOVER, AMEX, and PAYPAL. 

If you received a discount code you can enter this information during the checkout process. The field for the code is located on the page where you enter your credit card information. Only one coupon code can be used at a time.