Shipping Policy
Shipping Policy
FREE SHIPPING
Free shipping on all US orders or orders above $99
SUPPORT 24/7
Contact us 24 hours a day, 7 days a week
WORLDWIDE SHIPPING
We provide international shipping globally.
General
Where do you ship too?
We currently ship within the US and globally.
What parcel service do you use?
We ship via first class mail, ground, 2nd day air, or next day air. All packages with the US are sent via USPS, or UPS. For international shipping all packages are sent either with UPS, and DHL. Any expedited order placed after 1PM EST will ship the following business day. If an order ships on Friday with next day air shipping, it will be delivered on Monday. Saturday does not count as a business day. Free shipping on orders within the USA via first class delivery.
Do you ship internationally?
Yes we offer international shipping please add product of your choice and checkout to find your regions shipping, taxes and duties cost.
How long does delivery take?
Your order ships out the same day if placed before 4PM EST. Orders ship Monday through Friday only. Please allow 1-5 business days for first class and ground delivery within the US.
How can I track my order?
As soon as your order ships, you will receive an email confirmation with tracking information. You can then track the package but it may take up to 24 hours for tracking information to update. You can also go under “my account” and click on order history.
Order Processing
Orders are processed and delivered Monday through Friday (excluding national holidays). Same day processing applies to headwear and accessories. Apparel is made to order and will take 2-3 business days for processing. For same day processing, an order must be placed prior to 4PM EST. Any order placed after 4PM EST will be processed on the next business day. This means that any order placed after 4PM EST on a Friday, will be processed the following Monday. We are not held accountable for any delays that may occur. Orders with different billing and shipping may take longer in order to follow our verification process. We reserve the right to cancel any order.
Shipping and Handling
Nu Yrk online purchases are shipped via USPS, UPS and DHL from our warehouse located in Queens. Nu Yrk is not responsible for any lost, stolen, or damaged shipments. Should the buyer encounter an issue with receiving a package, the buyer assumes all responsibilities of claims made with the shipping carrier. We offer a few shipping methods:
Domestic - United States
- Ground (delivered 1-5 business days after shipment)
- 2nd Day Air (delivered 2 business days after shipment)
- Next Day Air (delivered next business day after shipment)
International - Rest of World
- DHL eCommerce Ground (varies based on carries & region)
- DHL Express (varies based on carries & region)
- UPS Ground (varies based on carries & region)
- UPS Standard (varies based on carries & region)
- UPS Worldwide Expedited (varies based on carries & region)
Please review our “Processing” section above to determine the best shipping method. The time that the order is placed will contribute the delivery time. For example, an overnight shipping order placed on a Friday before 12PM EST would not be delivered until the following Monday. A next day air order placed after 4PM EST on a Friday would not be processed until the following Monday, for delivery on Tuesday. If you have any questions, please contact us.